Melissa Thurmond is currently the Coding Quality Analyst Associate Director of Inpatient for Banner Health Systems. She has had a multifaceted career in HIM spanning over 20 years in coding, training, Educating and auditing for hospital inpatient, outpatient, and freestanding ambulatory surgery center (ASC) markets.
Melissa has been instrumental in the development, implementation, tracking and leading of a multi-disciplinary team specializing in auditing patient safety indicators (PSI) and hospital acquired conditions (HAC) for Banner Health. She has developed and implemented training and audit protocols for hospitals to ensure accurate and compliant coding and billing practices.
Melissa has contributed to articles in APC Out briefings. She earned her Certified Coding Specialist Credential from the American Health Information Management Association (AHIMA) in Chicago, IL, and was a certified ICD-10 Train the Trainer through AHIMA for two years.
Today, Melissa resides in Gold Canyon, AZ, and continues to work with various health care entities on training, coding, educating and auditing.