Mariela Twiggs, MS, CHP, RHIA, FAHIMA

Senior Director, Motivation & Development

In her role as Senior Director of Motivation & Development, Twiggs works with MRO’s employees to manage a role-based comprehensive training program. She is also responsible for MRO’s staff motivation efforts, managing the Everyday Heroes program, and sharing inspirational messages. Prior to joining MRO, she was CEO of MTT Enterprises, a Release of Information business. Twiggs is the past president of the Association of Health Information Outsourcing Services (AHIOS), Louisiana Health Information Management Association (LHIMA) and Greater New Orleans Health Information Management (GNOHIMA); a fellow of the American Health Information Management Association (AHIMA); recipient of LHIMA’s Distinguished Member & Career Achievement Awards; past treasurer of LHIMA and GNOHIMA; and serves on the advisory board of the University of Louisiana’s HIM program and Delgado Community College’s HIT Program. Twiggs holds a B.S. in Medical Record Administration and a Master’s Degree in Health Care Administration. She is also certified in healthcare privacy (CHP).