John has been engaged in the design and implementation of Lean enterprise solutions within the manufacturing industry for the past twenty (22) years. John has a Bachelor of Science in Industrial Engineering (B.S.I.E.) degree from Wayne State University and an MBA from Indiana Wesleyan University with the focus as a Project Manager Professional (PMP). He has held various operations and management positions for General Motors Corporation, including Materials Manager, Quality Manager, Production Control, Project Manager, and IT Manager, as well as the role of project manager for United Technologies. He currently serves as an Organizational Ombudsman with a strong focus on the Behavioral Change of Management and is a current instructor at Missouri State University within the Management Development Institute (MDI).