I am locked out of my account
You may have been locked out due to too many invalid login attempts and you may be seeing a “Forbidden” error message on your screen.
Learn more about how to change your password to prevent being locked out again in the future. The password is case-sensitive.
You can try to log in again after 15 minutes or you can log in using a different IP address.
Other FAQs
How do I modify what information is visible to others in my profile?
How do I modify what information is visible to others in my profile? Go to your account name in the upper right corner. Select “Account“
How do I change my email notification settings?
How do I change my email notification settings? Go to your account name in the upper right corner. Select “Account“ Select “Email Preferences“ Other FAQs
How do I send a message to someone?
How do I send a message to someone? First, you need to be connected to that individual. A “connection” is a like a Facebook friend
How long do I have access to the course?
How long do I have access to the course? You will have 60 days from the date/time that we send you the access instruction email to access
How do I participate in the session discussions?
How do I participate in the session discussions? On session page, you will see virtual discussion area where you can post a question or make
My course has expired. How can I get an extension so I can access the course?
My course has expired. How can I get an extension so I can access the course? You will have 60 days from the date that
I am locked out of my account
You may have been locked out due to too many invalid login attempts and you may be seeing a “Forbidden” error message on your screen. Learn
Are CEs automatically uploaded to the AHIMA CEU Center?
You will need to enter your CEUs in the AHIMA CEU Center (they will not transfer automatically). Please contact AHIMA for questions regarding submitting CE hours. Other FAQs
How do I enter CEUs without AAPC index #’s on the CE certificates?
Log into the member’s area using username and password Click on the “Submit CEUs” button which is located in the box that states “my CEUs”
I can not access my course.
I can not access my course. Is your course listed under “My Courses“? If YES, Click on the link to your course that can be
How do I access the CE certificate?
How do I access the CE certificate? Are you signed in? Have you clicked on the button labeled Mark Complete in EACH SESSION (page)? If
How can I maximize my screen?
How can I maximize my screen? In the upper right corner you will see an icon with two arrows. Click on this to maximize and
Does AAPC and ACDIS accept AHIMA CEs?
Does AAPC and ACDIS accept AHIMA CEs? AAPC: CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.
How do I change my password?
How do I change my password? 1 – You can select “forgot password” on the sign in page 2 – If you are signed in,
How do I edit my profile?
How do I edit my profile? Go to your account name in the upper right corner. Select “Profile“ Select “Edit“ Please note you can also
