How do I change my password?

How do I change my password?

1 – You can select “forgot password” on the sign in page

2 –  If you are signed in, then go to your account name in the upper right corner.

Select “Account” and then select “Login Information“.

3 – Troubleshooting if you are having issues changing your existing account password.

Are you receiving an error when you are trying to change the password? If yes, what does the error message say?

If it is a weak password, are you checking the box to confirm it is a weak password?

Are you retyping the password to confirm?

Are you creating your own password and selecting “Save” or do you want a system-generated password, therefore, selecting “Generate Password”? 

 

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