How do I change my password?
How do I change my password?
1 – You can select “forgot password” on the sign in page
2 – If you are signed in, then go to your account name in the upper right corner.
Select “Account” and then select “Login Information“.
3 – Troubleshooting if you are having issues changing your existing account password.
Are you receiving an error when you are trying to change the password? If yes, what does the error message say?
If it is a weak password, are you checking the box to confirm it is a weak password?
Are you retyping the password to confirm?
Are you creating your own password and selecting “Save” or do you want a system-generated password, therefore, selecting “Generate Password”?
Other FAQs
How can I maximize my screen?
How can I maximize my screen? In the upper right corner you will see an icon with two arrows. Click on this to maximize and
Does AAPC and ACDIS accept AHIMA CEs?
Does AAPC and ACDIS accept AHIMA CEs? AAPC: CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.
How do I change my password?
How do I change my password? 1 – You can select “forgot password” on the sign in page 2 – If you are signed in,
How do I edit my profile?
How do I edit my profile? Go to your account name in the upper right corner. Select “Profile“ Select “Edit“ Please note you can also
How do I modify what information is visible to others in my profile?
How do I modify what information is visible to others in my profile? Go to your account name in the upper right corner. Select “Account“
How do I change my email notification settings?
How do I change my email notification settings? Go to your account name in the upper right corner. Select “Account“ Select “Email Preferences“ Other FAQs
How do I send a message to someone?
How do I send a message to someone? First, you need to be connected to that individual. A “connection” is a like a Facebook friend
How long do I have access to the course?
How long do I have access to the course? You will have 60 days from the date/time that we send you the access instruction email to access
How do I participate in the session discussions?
How do I participate in the session discussions? On session page, you will see virtual discussion area where you can post a question or make
My course has expired. How can I get an extension so I can access the course?
My course has expired. How can I get an extension so I can access the course? You will have 60 days from the date that
I am locked out of my account
You may have been locked out due to too many invalid login attempts and you may be seeing a “Forbidden” error message on your screen. Learn
I can not access my course.
I can not access my course. Is your course listed under “My Courses“? If YES, Click on the link to your course that can be
How do I access the CE certificate?
How do I access the CE certificate? Are you signed in? Have you clicked on the button labeled Mark Complete in EACH SESSION (page)? If