I can not access my course. Is your course listed under “My Courses“? If YES, Click on the link to your course that can be

How do I access the CE certificate? Are you signed in? Have you clicked on the button labeled Mark Complete in EACH SESSION (page)? If

How do I change my password? 1 – You can select “forgot password” on the sign in page 2 –  If you are signed in,

You may have been locked out due to too many invalid login attempts and you may be seeing a “Forbidden” error message on your screen. Learn

How long do I have access to the course? You will have 60 days from the date/time that we send you the access instruction email to access

My course has expired. How can I get an extension so I can access the course? You will have 60 days from the date that

Does AAPC and ACDIS accept AHIMA CEs? AAPC: CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

How can I maximize my screen? In the upper right corner you will see an icon with two arrows. Click on this to maximize and

How do I edit my profile? Go to your account name in the upper right corner. Select “Profile“ Select “Edit“ Please note you can also

How do I modify what information is visible to others in my profile? Go to your account name in the upper right corner. Select “Account“

How do I participate in the session discussions? On session page, you will see virtual discussion area where you can post a question or make

How do I change my email notification settings? Go to your account name in the upper right corner. Select “Account“ Select “Email Preferences“ Other FAQs

How do I send a message to someone? First, you need to be connected to that individual.  A “connection” is a like a Facebook friend