Recorded on August 21, 2020
Topic: Transformational Journey
Recorded on August 28, 2020
Topic: Medical Necessity CDI As A Savior
September 11, 2020 – 12 noon – 1:30 PM CDT
Topic: Making The Leap – Transforming Denials Management
September 25, 2020 – 12 noon – 1:30 PM CDT
Topic: What CDI Can Learn From Pesky Denials
6.5 – Data Structure, Content, and Information Governance
Glenn Krauss, BBA, RHIA, CCS, CCS-P, CPUR, FCS, PCS, CCDS, C-CDI, C-DAM
CDI Revenue Cycle Professional-CDI Evangelist
Co-Founder Top Gun Audit School
Glenn Krauss is well-recognized and respected subject matter expert in the revenue cycle with a specialized emphasis and focus upon collaborating and working closely with physicians in promoting, advocating for, educating and achieving sustainable improvement in clinical documentation that accurately reflects and reports the communication of fully informed coordinated patient care. His experiences include working with a wide variety of healthcare systems spanning the entire spectrum ranging from critical access hospitals, community hospitals, Federal Qualified Healthcare Centers to large academic medical centers and fully integrated healthcare systems. He possesses twenty-five plus years of progressive practical hands on experience in clinical coding and documentation improvement, subscribing to the philosophy that quality of medical record documentation strongly correlates with overall quality of care achieved and the overall achievement of a high performing revenue cycle. Glenn has demonstrated the unique skill sets and core knowledge of principles and standards in best practices of clinical documentation, effectively and successfully driving physician engagement through proven strategies that create and foster a sustainable model for clinical documentation improvement. What sets Glenn apart in the clinical documentation improvement arena is the recognition of clinical documentation effectiveness, accuracy, completeness, and contextual consistency as fundamentally integral and intertwined with all components of the revenue cycle. He has conducted encompassing assessments of CDI programs utilizing a unique approach that embraces the concept of holistic documentation improvement that incorporates elements of complete, accurate and consistent documentation in support of quality patient care, medical necessity and optimal coding and reimbursement with financial and compliance integrity. Glenn is a professional speaker, sought after for speaking engagements throughout the country on a wide variety of cutting edge thought provocative clinical documentation improvement topics and subjects. Glenn has served on the ACDIS Advisory Board as well as founded the WI ACDIS Chapter, leading a highly active chapter for six years. The inspiration for creation of a LinkedIn page titled Physician Documentation Improvement- A New Paradigm is the goal of creating a forum for sharing thought provocative ideas and concepts on all things CDI including an awareness of the opportunity to transform the profession of CDI to one that truly supports the patient and the overall healthcare delivery model.
John Zelem, MD, FACS
President and Owner
Streamline Solutions Consulting, Inc.
A Board-Certified general surgeon with more than 25 years of clinical experience, has transitioned out of clinical practice into Healthcare Executive Leadership. As a previous Vice-President, he has over 13 years of experience in compliance, utilization management/review, federal regulations, sales, account management, and many other aspects of healthcare. He has extensive experience in quality assessment and improvement, with emphasis on case management, physician and hospital executive education for a variety of topics including Medicare and Medicaid compliance and regulations, medical necessity, Recovery Audit Contractors, utilization review, denials management, and length of stay. He has attained a passion for improving physician documentation and has extensive experience in developing new and improving existing physician advisor programs. He has recently developed a new concept utilizing a holistic approach to “Utilization Management 360”. He is now the President and Owner of Streamline Solutions Consulting, Inc. offering services to evaluate, and improve many of the above aspects of healthcare. In addition, Dr. Zelem is a renowned industry author who has published many books and is a well-known motivational speaker and presents often to professional and public/patient audiences on health and wellness, personal development, and leadership and success.