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This presentation will outline and discuss the key differentiating elements between inpatient and outpatient CDI, utilizing a case study hospital where a very robust outpatient CDI program was implemented to highlight how to develop a road map to organize, plan, develop and implement an highly successful program. Attendees will gain a strong appreciation and understanding of the primary drivers of documentation in the outpatient setting, what skill sets and core competencies are necessary as a proficient outpatient CDI specialists and how best to acquire the core knowledge and skill sets to begin an effective program.


Managing Director Precision Health Systems

Glenn Krauss is a long time Revenue Cycle Professional with progressive hands on experience in all facets of the revenue cycle. He possesses a high energy level and passion for clinical documentation improvement initiatives that drive physician engagement in truly wanting to learn and acquire best practice standards of clinical documentation supporting communication of patient care. Glenn brings more than 24 years as a professional in the Health Information Management Revenue Cycle arena; previously, he held executive and consulting positions including Director of Enterprise Solutions, Revenue Systems Manager, CDI Director, Director of Case Management and Revenue Enhancement, Director of Health Information Management, and Data Quality Manager with major US hospital and health systems nationwide. Glenn’s decades of experience working with physicians to improve their understanding of critical points of clinical documentation led him to a deep appreciation of what is necessary and appropriate to accurately and effectively capture the physician’s clinical judgment, medical decision making and thought processes required to best support medical necessity, charge capture and integrity, and communication of patient care reflective of quality cost effective value-based outcomes. He understands the value and benefit of effective clinical documentation in appropriate communication of fully informed coordinated care and the critical role played in the practice of cost effective quality focused outcomes-based healthcare.


1.0 – Clinical Data Management

Date Published

March 7, 2018