This presentation is to help you understand effective communication and why it is important to a good leader, how it supports good leadership/employee satisfaction, and how to understand the ways we send messages to others through our verbal and nonverbal communication. We will also address barriers to effective communication and how to address those barriers in the workplace.
- What is effective communication?
- Why is effective communication important to leaders?
- What are the types of communication?
- What are barriers to effective communication and how do we address those in the workplace?
Jean T. Foster, RHIA, CHPS
1.0 CEU – Management Development
July 7, 2017