Routine Footcare – Everything you ever wanted to know but were afraid to ask.

Not necessarily a focus in today’s healthcare landscape, but one day we’ll return to our “old normal” and a need to understand this service will return, also. Footcare can be very confusing to code, difficult to get reimbursed, and according to some organizations, not worth the billing headaches. CMS provides us a very detailed Local Coverage Determination (LCD) to follow, but the combination of required modifiers, limited covered diagnoses, and unclear documentation requirements make it more confusing than helpful to many. Join us as we untangle the coding and documentation do’s and don’t’s of routine footcare, in the hopes we can all land on our feet.

At the end of this webinar, attendees will:

  • Have a better understanding of the CMS Routine Footcare LCD
  • Receive documentation guidance to improve reimbursement of routine footcare services
  • Receive suggestions to reduce denials of routine footcare services

We’ll also invite attendees to share ideas for improving reimbursement of routine footcare services in their own organizations.

Date Published:

June 17, 2020


Melissa Cartier, RHIT, CCS-P

Melissa Cartier, RHIT, CCS-P has been in the health care field for nearly 15 years. In that time, she has gained experience in multiple areas of both large and small care delivery organizations, including provider and coder training and education, denials management, and EHR process improvement. In her current role as a Provider Data Quality Analyst at Blue Cross and Blue Shield of Minnesota she is responsible for network data management and analysis, and support of provider contracting. She has previous experience as an Adjunct Instructor at both St. Paul College and Anoka Technical College and is an AHIMA Mentor.

Katie O’Hearn, MS, RHIA, CCS-P, CRC

Katie O’Hearn, MS, RHIA, CCS-P, CRC is an accomplished Health Information Management professional, educator and speaker. She has experience in a variety of areas including Risk Adjustment, Medicare Star Ratings, Evaluation and Management usage analysis, denials and documentation improvement. Her focus is on provider and coder education from the Professional Fee perspective. As the Provider Education Program Manager at Blue Cross and Blue Shield of Minnesota, she creates interactive learning content and delivers education sessions focusing on Risk Adjustment documentation and coding best practices. She is an adjunct instructor in the Health Information Technology/Medical Coding Programs at both Anoka Technical College and St. Cloud Technical and Community College.


CEU: 1.0 – Data Structure, Content and Information Governance



Non-AHIMA Member: $35


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Course Includes

  • 1 Lesson
  • Course Certificate