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Objectives of Presentation:

  1. Discuss history of Clinical Documentation Improvement programs
  2. The changing healthcare landscape
  3. Where to focus efforts today
  4. Root-cause analysis
  5. Education/training/concurrent/retrospective
  6. What does the future look like?


Tracey A. Tomak, RHIA, PMP

Tracey Tomak is a Registered Health Information Administrator and Project Management Professional with over 20 years of experience in revenue cycle with a focus on hospital coding, charge capture and denials management.

In her current role as Director, Project Management and Client Engagement, Tracey is responsible for coordinating project implementation of Intersect Healthcare’s Veracity software. Tracey works directly with clients to ensure that they are fully utilizing the Veracity software in order to effectively manage commercial and government audits and denials.

Tracey is an active member of IHIMA, serving as the Nominating Committee Chair for the 2018-19 year. Tracey is a regular guest speaker, lecturer and author on revenue topics such as the Medicare Two-Midnight Rule, RAC and other audit activity, roles within the revenue cycle for health information management professionals, APCs, denial prevention methodology and clinical documentation improvement trends.


1.0 – Performance Improvement

Date Published

August 17, 2018