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This presentation shares insights as to how every physician’s office or outpatient facility can improve the efficiency and effectiveness of their reimbursement process – with coding and billing techniques that will ensure legal and ethical billing and optimize reimbursement.


  • Identify staff actions that do not comply with laws and regulations
  • Apply internal process adjustments to achieve legal, optimal reimbursement
  • Create an office culture of legal and ethical behaviors while maximizing revenue


Shelley C. Safian, PhD, RHIA, HCISPP, CCS-P, COC

Dr. Shelley C. Safian has been teaching Health Care Administration, Health Information Management, Health Informatics, and Medical Billing and Coding, both onsite and online, for more than 15 years. Safian writes several articles each year on various aspects of coding. In addition, she is the author of six textbooks.  Her latest books, “The Complete Diagnosis Coding Solution, 3rd edition”, “The Complete Procedure Coding Solution, 3rd edition”, and “You Code It! 3rd edition” were released by McGraw Hill in late 2015. Her latest book, “Let’s Code It!” was just released by McGraw Hill in late January 2018. She is a Registered Health Information Administrator (RHIA), Health Care Information Security and Privacy Professional (HCISPP), Certified Coding Specialist (CCS-P), AAPC-Approved Instructor (COC, CPC-I), and an AHIMA-Approved ICD-10-CM/PCS Trainer.


1.0 – Clinical Data Management

Date Published

April 19, 2018