Patient identification is at the core of everything that happens in healthcare and when it fails, patient care quality and safety are often compromised. Fortunately, there continues to be a heightened focus of national attention on this critical topic. Attendees will learn about the current state of patient identity/matching and will come away with some core strategies to minimize challenges. Additionally, the benefits and challenges of implementing a Universal Patient Identifier (UPI) will be explored and the current state of national efforts regarding this initiative will be discussed along with how other countries have managed this model.
1.0 CEU – Data Structure, Content and Information Governance
Karen Profitt, MHIIM, RHIA, CHP
Over the past three decades, Karen has held numerous HIM leadership positions in various hospitals and health systems. In her current role as VP of Industry Relations for Just Associates, she advocates for improving healthcare data quality, works with the best and brightest in the EMPI space and assists clients with strategic and operational MPI management consulting. Throughout her career, she has been an active member of AHIMA and has held numerous HIM State board positions including past president of THIMA.
Mackenzie Higgins, RHIA
Mackenzie Higgins is an Identity Manager with Just Associates, a consulting firm specializing in data integrity solutions based in Denver, CO. As an Identity Manger she is responsible for overseeing E/MPI data reconciliation projects. Mackenzie holds the Registered Health Information Administrator (RHIA) credential. She is a graduate of the College of St. Scholastica in Duluth, Minnesota where she received a bachelor’s degree in health information management with a computer information systems minor. Mackenzie has a passion for volunteer work and giving back to the HIM community. She has mentored student interns and has served as the CHIMA Technology Committee Chair for two years for which she was awarded the 2018 CHIMA Outstanding Volunteer.