Denials. They erode providers’ bottom lines, impede timely reimbursement and sap time and money to appeal. As a step toward helping providers take charge of pervasive denial challenges, Change Healthcare analyzed denial trends from 2019-2020. The data reveals that national denial rates are climbing – 86% of denials are potentially avoidable and 26% of those are not recoverable. So, what does this mean for organizations faced with a climbing denial backlog, resource challenges and complex workflows?
This sessionwill break down the key findings from the Change Healthcare 2020 Revenue Cycle Denial Index Report that summarizes national denial rates, root cause details, denial trends during the pandemic, avoidable vs un-avoidable denial types and more. Key strategies and areas of opportunity that providers can leverage to better prevent and manage denials for their organization will be discussed.
• Learn 2019-2020 national and regional denial trends and root causes
• Recognize what percentage of denials are avoidable and recoverable by denial category
• Understand why denials are continuing to rise and key strategies for prevention in 2021