Recognizing the need to better support their patients who identify as gay, lesbian, bisexual, transgender or gender non-conforming, healthcare facilities are training their physicians in gender-affirming treatment, and training patient facing staff in appropriate and respectful language to use when interacting with LGBTQ+ patients and families. Join us for a presentation on how one pediatric facility addressed this challenge, learn of their successes for families and patients and their plans for future operational enhancements and community outreach.

This session will explore health information and data exchange across the three domains – physical, behavioral and social health – that contribute to whole-person care. QHN’s award-winning innovation linking providers across the domains provide an opportunity to consider several value propositions associated with meaningful interoperability. The presentation will demonstrate how health information exchange across and within these domains is a foundation to value-based care.

There has been a lot of recent change in healthcare that has caused confusion and at times overwhelmed management. This presentation explores the new normal for many Health Information Management (HIM) departments during the ongoing COVID-19 pandemic. Join Angela in taking another look at HIPAA and other legal requirements, telehealth, release of information, and telecommuting, to name a few. Don’t miss this opportunity to gain some clarity and identify the trends, challenges and best practices over the past 6 months!

COVID-19 abruptly forced many HIM employees to work remotely, while many other HIM employees have been working from home for quite some time. Whether you are experienced or new to managing a remote team, join this session to learn tips on how to effectively manage in a remote work environment. This session will focus on the importance of setting expectations, communication tactics, and how to support & engage staff.

This engaging session will provide an analysis of DRG mismatches and strategies for monitoring and management of this process. The issue of DRG mismatches is not new, however; it has become more significant with the implementation of ICD-10 and this presentation will focus on the financial and operational issues surrounding this. The discussion will include the needed collaboration between Coding and CDI to positively impact the DRG mismatch process and improve the overall accuracy of DRG assignment and reimbursement.

Each and every one of us wants to get to the next level. Along our journey though, we encounter adversity, self-doubt, and fear. Bottom line, something is holding us back from getting to where we want to go, and it is often us! In order to break through so we can dominate our lives, it all comes down to the mental game. Attendees will learn the Mental Toughness Training Tools that Matt teaches to professional athletes, entrepreneurs and business professionals around the world.

When deciding to query, have you ever thought to yourself “Hmmm…I’ll give the provider one more day to document that?” This is a struggle many Clinical Documentation Specialists (CDSs) deal with on a daily basis. During this presentation I will discuss the multiple benefits of querying early in the stay, to ensure accurate documentation is cemented in the patient record early on. Case studies will also be provided to highlight the benefits of a CDI and Coding program committed to querying earlier in the stay.

Patient identification is at the core of everything that happens in healthcare and when it fails, patient care quality and safety are often compromised. Fortunately, there continues to be a heightened focus of national attention on this critical topic. Attendees will learn about the current state of patient identity/matching and will come away with some core strategies to minimize challenges. Additionally, the benefits and challenges of implementing a Universal Patient Identifier (UPI) will be explored and the current state of national efforts regarding this initiative will be discussed along with how other countries have managed this model.

For over 50 years, Public Health workers have known that the Social Determinants of Health (SDoH) account for over 80% of our health and longevity. As the American healthcare system begins its earnest migration from fee-for-service to value-based care, healthcare executives have taken notice of the SDoH. They understand that unless the American healthcare system begins to address these factors, they cannot predictably take affordable and optimal care for the populations they serve. This realization is a game-changer–one that not only changes the mission of the healthcare organization in the community, but fundamentally changes the roles and responsibilities of its workforce. In this talk, the audience will learn about SDoH, how leading innovators are addressing them, and the future roles of HIM professionals.

HCC Payment Methodology and How the Reimbursement Model Works. ICD-10-CM Coding Guidelines and Importance of Complete Documentation. With case examples.

Be sure to join us for the 2021 IPPS Final Rule on-demand webinar presented by Sherri Ward. This Lunch n Learn will provide an overview of the new ICD-10-CM and ICD-10-PCS codes and guidelines going into effect on 10/1.

Learn more about coding telehealth services.

This presentation will give an overview of the different types of vascular access devices, pertinent anatomy, and documentation requirements and offer tips and tricks for accurate coding in both coding systems.

Discover the top opportunities for improving inpatient coding accuracy on secondary diagnoses. This presentation reveals one health system’s findings from internal audits, and gives strategies for improving coding quality.

This lunch and learn webinar will present case studies for complex spinal procedures and apply coding guidelines and Coding Clinic advice to arrive at the correct ICD-10-PCS codes.

Coding Lunch & Learn Webinar: Pelvic Floor Dysfunction and Its Role in Pelvic Organ Prolapse and Urinary Incontinence

Discover insights on the future of coding and challenges ahead. This presentation will reveal answers to tough questions about the coding profession from industry experts.