As VP of Client Success for MRO, Rose leads the implementation and account management teams, as well as MRO’s corporate policy. She manages all activities related to successfully onboarding new clients to MRO’s Release of Information (ROI) services and directs the development and alignment of all policies and procedures across the organization. Additionally, she oversees the initiatives of the account management team in extending relationships, account optimization, executive business reviews and tactical execution of client engagement programs. She has over 25 years of experience in Health Information Management, with focused expertise in privacy and security. Prior to joining MRO, she served as Director of HIM Practice Excellence for the American Health Information Management Association (AHIMA). Rose is an active member of AHIMA and currently serves as President-elect of the Pennsylvania HIMA chapter. Rose is an established author and speaker on various HIM topics and currently serves as adjunct faculty on the University of Pittsburgh’s and Temple University’s HIM Advisory Boards.